Travel as we know it has been on hold for almost two years, but after a whirlwind start to 2022, things are finally starting to head back to normal again. International flights are increasing, hotels are fully booked & the idea of booking a trip to Europe over summer is becoming more and more appealing (& possible!).
With the Tourism Industry bouncing back, there has never been a better time for Travel & Hospitality businesses to stay connected with their customers. Our friends at Airbnb & Uber have seen a huge increase in customer loyalty & satisfaction after providing unique experiences with the help of Chatti’s network.
Providing a premium experience and focusing on your customers needs can be just as unique as their travel plans. SMS, voice messaging, automated alerts and fraud detection are just a few of the ways Chatti can help you stay connected with your customers every step of the way.
With the sudden changes that often happen when traveling (delayed & cancelled flights, hotel upgrades & last-minute availabilities) SMS notifications & tourism are a match made in heaven. With Chatti, you’re not limited to just SMS – WhatsApp, Facebook Messenger & MMS are also a few of the ways we help our clients stay connected with their customers no matter where they are in the world. By harnessing the power of social media platforms, you can enable your customers to track booked flights, accommodation & more.
Imagine this, your customer is about to leave for the airport but with the rush of last-minute packing, they haven’t had time to check their emails and see that their flight has been delayed by hours. This is where Chatti is here to help – with a simple text message that will be delivered within seconds (& opened within minutes) you’ve just saved your customer a pointless round trip to the airport.
Your customers don’t only get a premium level of customer service with Chatti’s services, our Two-Factor Authentication also ensures they get an exceptional level of protection & peace of mind. Our Verification API prevents fraudulent activity & reduces customer friction which in turn helps to build trust between you & your customers – it’s a win-win for everybody.