INDUSTRIES:

Banking & Finance

Deliver a Better Customer Experience for
Financial Services

Innovative companies are using communication APIs to transform the customer experience in the finance space by delivering dynamic and engaging real-time authentication, video, voice and messaging interactions. 

Banking & Finance Overview:

  • Low balance alerts
  • Tax notifications
  • Invoice or application reminders & updates
  • Appointment reminders
  • Solicit feedback with SMS surveys
  • Engage with offers and rewards
  • Use one time passwords and verify real users
  • Reduce calls to the call centre
  • Effective debt collection

Prevent Fraud

Prevent fraud with Detection & Step-Up Verification.
Detect possible fraud and trigger step-up authentication when needed.

Authenticate Customers with Two-Factor Authentication

Verify customers by reaching their mobile device with SMS or voice codes.

Keep Customers Engaged

Keep Customers Engaged with SMS, Email, and Social Alert and
notify customers through convenient communication channels.

Deliver Great Customer Experience

Receive Real-Time Insights.
Reference real data to enable better decision making and outcomes.

Customer Solutions