INDUSTRIES:

Transport & Logistics

Digitally Transforming Communications for Logistics

Deliver dynamic and engaging customer experiences with our omnichannel communications including SMS, Social Messaging, Video and Programmable Voice and more.  

Transport & Logistics Overview:

  • Rostering and job assignation
  • Appointments & Reminders
  • Alerts & Updates 
  • Planned delivery notifications
  • Delay notifications 
  • Successful delivery notifications with photos
  • Free up inbound calls to the call centre
  • Invoice payment reminders

Boost your Contact Centre with AI Capabilities

Make and receive calls within your contact centre application and retain customer conversations in one place.

Integrate CRM to Improve Agent Productivity

Add remote agents or contact centres across regions through a simple browser. Eliminate the need to deploy and configure expensive phones and PBX systems.

Simplify your Security with Two-Factor Authentication

Keep Customers Updated with SMS, Email and Social

Deliver Great Customer Experience with Real-Time Insights

Happy Customer

“The Chatti Create team developed a custom solution allowing us to provide real-time ETAs and delivery updates by EMAIL and SMS using full automation”