Transactional SMS

Transactional SMS
The most impactful communication method for getting your message heard.

Chatti for Transactional SMS

Transactional SMS are used by businesses on a daily basis for communicating functional or informational text messages. Due to SMS being a one-to-one communication channel with such high read rates and near instant delivery, there really is no better way of mass communicating your message.

At Chatti, we believe every message is important. We proudly have the most connected SMS infrastructure in the world and we use patented technology known as Adaptive Routing, on a direct-carrier network to insure every message is delivered and done so quickly. We guarantee the best quality delivery rates in the industry with a 100% SLA Guarantee.

Transactional SMS unlike marketing SMS doesn’t require an opt-out function as the content of the SMS is non marketing.

Products for Smooth Operators

Dispatch Notifications

Send Dispatch Notifications across any communications channel from SMS to Text-To-Voice to advise your customers of a delivery delay or to advise a serviceman has arrived on location. 

SMS remains the most powerful channel for Dispatch Notifications due to an open rate of more than 90% with the average read time being within four minutes.


Account Notifications

Keep your customers in the loop about every change to their account with a tailored customer experience. Set the type and frequency of alerts and trigger SMS  and Voice notifications from your business software using the Chatti API.

Send Notifications such as a password reset low balance alert, suspicious account activity, billing reminders and more.

Allow customers to act upon an alert with our 2-way communication capabilities allowing you to take instant action.

Email Marketing

Appointment reminders

Keep your revenue on schedule and reduce fail-to-attend rates by sending confirmation and appointment reminders. Interact with your customer to confirm or reschedule an appointment by SMS, Social Chat apps or Voice. Make it easy for customers to confirm, reschedule, or cancel their appointments and protect your revenue.

Laser Clinics Australia confirms over 10,000 bookings across Australia and New Zealand every day using the Chatti SMS Gateway.

Laser Clinics

Emergency Alerts

When you have a critical message to send with urgency, you can rely on Chatti.. Chatti is connected to the world’s largest SMS Gateway and with our patented Adaptive Routing technology we ensure every messages that is deliverable, gets delivered at the quickest send rates in the Industry.Our Message API technology allows for multiple communications channels to be used seamlessly and along with our Dispatch API technology we can detect if a primary communication channel of choice is unsuccessful and can automatically utilise another channel.

Example: SMS Notification is sent asking for evacuation. A response is required, and no response is received within a set period of time. The system can automatically ring a phone as a persistently ringing phone is much harder to ignore. Chatti takes Emergency Notifications and Services Seriously. If you are interested in these services please talk to one of our experts for special account provisioning and 24/7 account management.

Some of the great features of Transactional SMS with Chatti:

Get your message heard when it matters

Not all SMS providers are the same. Some use direct-route, some don’t. Similar to an airline business, you can choose premium or no-frills. Chatti provides a premium offering, at a competitive price ensuing every message get delivered and quickly at 80 messages per second (default setting, if you need more just let us know).

Use a caller ID for instant familiarity

Our online SMS Gateway, Chattabox allows you to instantly send messages using a caller ID. Choose a name that best represents your organisation for instant recognition by the receiver. Virtual Phone Numbers are also available to be rented.

Communicate with automations

Link your CRM, such as Salesforce or Ecommerce platform, such as Shopify and send transactional SMS automatically based on predefined triggers, proving real-time communications based on real-life events.

Track your links for a better insight

We provide you with the ability to add a link to your message for further interaction. See in real-time who has interacted to your message.

Automate Your
Business Communications.
Chatti integrates with the  world’s favourite apps

Enterprise customers have free access to our
Chatti Create team to build custom integrations.


Loved by Developers, Built for Business

Build amazing experiences easily with Chatti. We help growing companies and agile enterprises reach 6 billion people in practically every country. See how we can work for you, in any language.

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Support you can rely on

We provide expert support 24 hours a day, 365 days a year. Our team is here to answer questions, aid in the implementation of your programs and enhance communications within your business.

Local support for our global network, let’s talk.

Why Choose us?

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Simply & Easy to use


Industry Best Delivery Rates

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Reliable 100% Uptime SLA

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24/7 Sales & Support

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Fastest Delivery Times

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World’s Largest Coverage

Start Sending From a low 5.5 Cents

Select the pricing options that suits you

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Pay only for what you use as you go. Prepay credits never expire.

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Volume discounts

Automatically receive discount pricing the more credits purchased in bulk.

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Committed-use discounts

Receive our largest discounts with monthly committed volume.