If you believe your issue meets the criteria for a different priority level, submit it though our support page here.
|URGENT||Critical Services Unavailable||All these apply: |
|HIGH||Serious Service Disruption||All these apply: |
|NORMAL||Other Problem||Any of these apply: |
|LOW||Minor or Scheduled||Either of these apply: || |
Chatti does not conduct any regular scheduled maintenance. However, if maintenance is requested, it will be listed on our status page. 7 days before the scheduled date. Please subscribe to alerts on this page.
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We are serious in providing the highest level of service and uptime to our customers. We ensure the following:
Chatti provides industry leading support designed for businesses of all sizes with all customers receiving enterprise-grade email support.