QANTAS BUSINESS REWARDS and CHATTI PTY LIMITED
TERMS AND CONDITIONS
Terms and Conditions:
to and govern the contractual relationship between the Program Partner and each
Member with respect to the Reward Scheme made available by the Program Partner
as a participant in the Qantas Business Rewards Program;
effective as at the date specified above and may be amended from time to time;
in conjunction with the Qantas Business Rewards Program
Terms and Conditions (available at www.qantasbusinessrewards.com) and in the event of
any inconsistency or conflict the Qantas Business Rewards Program
Terms and Conditions prevail.
current Reward Scheme Terms and Conditions are available at
[https://www.chatti.com/legal/qantas] It is the Member’s responsibility to read
and understand them. Any queries regarding these Terms and Conditions should be
directed to the Program Partner.
the context otherwise requires:
used in the Qantas
Business Rewards Program Terms and Conditions and the QFF Program Terms have
the same meaning in these Terms and Conditions; and
following terms have these meanings in these Terms and Conditions.
Products means [SMS, Text To
Speech, Voice API, Rich Media, Social Messaging, Verification API, Web Chat,
Bot Chat, AI, Email API, Video API, Digital Marketing]
Partner means Chatti Pty Ltd;
Scheme means, for the purposes of these Terms and
Conditions, the Chatti Qantas Business Rewards
program which is operated by the Program Partner.
and Conditions means these Reward Scheme Terms and
Conditions which are administered by the Program Partner.
these Terms and Conditions, unless the contrary intention appears:
singular includes the plural and vice versa; and
reference to ‘include’ or ‘including’ means ‘including but not limited to.
of Reward Scheme Terms and Conditions
claiming any Qantas
Business Rewards Benefit under the Reward Scheme, a Member agrees to be
bound by these Terms and Conditions in addition to the Qantas Business Rewards Program
Terms and Conditions.
4.1 Subject to
clause 4.2 and the Reward Scheme Terms and Conditions, the Program Partner may
implement any changes (whether material or otherwise) to these Terms and
Conditions and the Qantas Points offered in relation to Eligible Products,
including changes to:
ways in which Qantas Points are earned under the Reward Scheme;
conditions and eligibility to earn Qantas Points under the Reward Scheme.
4.2 The Program
Partner will inform Members of material changes to these Terms and Conditions
and where such changes will reduce the number of Qantas Points offered to
Members under the Reward Scheme, when possible, give Members at least 30 days’
limiting clause 4.1 in any way, Members will be taken to have received the
notice referred to in clause 4.2 if the Program Partner or Qantas
Business Rewards Program notifies Members of the change by sending an
email to the email address in the Membership Account.
Termination or suspension of the Reward Scheme
Program Partner gives no undertaking as to the continuing availability of the
Reward Scheme. The Program Partner may terminate or suspend the Reward Scheme
at any time. and will give at least 60 days’ notice to Members of such
termination or suspension, except if the Qantas
Business Rewards Program ceases to operate, in which case the
Reward Scheme will cease immediately.
the Program Partner terminates or suspends the Reward Scheme, subject to the
Qantas Business Rewards Program Terms and Conditions Members will be able to transfer
Qantas Points during the notice period, except where:
is ceasing to operate an airline business and/or has gone into liquidation,
receivership or other form of administration; and/or
Program Partner ceases to operate its business and/or has one into liquidation,
receivership or other form of administration,
which case Qantas Points in Qantas Business Rewards may
be cancelled without notice
Qantas Business Rewards Benefits
6.1 Subject to
the exclusions, limitations and other conditions specified in this clause 5,
the Program Partner will award Qantas Business Rewards Benefits to Members at
the applicable rate specified in the Program Partner Earn Table, or in any
special offer, for Eligible Products paid for by the Member for the Member’s
business related purposes.
6.2 No Qantas
Business Rewards Benefits will be awarded if the Eligible Product is cancelled,
refunded or returned.
are not entitled to claim Qantas Business Rewards Benefits under the Reward
Chatti Pay Services
Chatti Create Services
6.4 To earn Qantas
Business Rewards Benefits in relation to an Eligible Product, the Member
must quote its ABN and at the time of purchasing an Eligible Product and must
comply with any other requirements or procedures advised by the Program Partner
prior to the purchase.
6.5 It is the
responsibility of the Member to check whether a product or other activity is
eligible to earn Qantas Business Rewards Benefits, and if so how many Qantas
Points or which other Qantas Business Rewards Benefits will be earned, before
making a purchase or undertaking the relevant activity.
Members must provide the Program Partner on
request with documented verification of the purchase of an Eligible Product.
The Program Partner reserves the right to deny or revoke the crediting of
Qantas Points in Qantas Business Rewards at any time if the Program Partner
determines that Qantas Points
were improperly obtained or erroneously credited to a Member’s Membership
The Program Partner may offer additional
opportunities to earn Qantas Points in Qantas Business Rewards under a special
promotion from time to time, in which case the terms and conditions referred to
in the promotion will apply.
Qantas Points in Qantas Business Rewards
7.1 The Program
Partner will endeavour to instruct Qantas Business Rewards to credit
the applicable number of Qantas Points to the Membership Account within 60 days after the purchase of an Eligible Product.
It is the responsibility of the Member to check that the correct number of
Qantas Points has accumulated in the Membership Account.
7.2 Claims for
the crediting of Qantas Points in Qantas Business Rewards retrospectively must be
made by the Member to the Program Partner within 90 days after the purchase of
an Eligible Product. Unless otherwise specified by Qantas Business Rewards,
claims for the crediting of Qantas Points cannot be made if the Membership is
not current or if the Membership Account was not active at the time the
Eligible Product was purchased.
or termination of a Member or Qantas Points in Qantas Business Rewards
8.1 The Program
Partner reserves the right to terminate a Member’s participation in the Reward
Scheme or withhold or cancel Qantas Points claimed under the Reward Scheme if a
Member or any of the Member’s representatives has attempted to claim Qantas
Points under the Reward Scheme to which they were not entitled.
8.2 The Program
Partner and Qantas Business Rewards will not be liable for any loss or damage
whatsoever suffered by any person as a result of such withholding or
cancellation and the Member is responsible for ensuring that its nominated
Qantas Points Recipients are notified of this.
Program Partner recommends that Members and their nominated Qantas Points
Recipients consult their accountant or tax adviser to ensure that they
understand possible tax (including fringe benefits tax) implications, if any,
related to their earning and use of Qantas Points under the Reward Scheme.
Member acknowledges and agrees that the Program Partner and Qantas will not be
responsible and shall not have any liability for any tax or fringe benefits tax
or other tax arising from a Member’s participation in the Qantas Business
Rewards Program or receipt of Qantas Business Rewards Benefits.
CHATTI PTY LTD ACN 635
SMS (Marketing, Transactional)
Text to Speech and Voice API
Rich Media and Social Messaging
(Facebook, Whatsapp, Apple, Google, Viber, WeChat)
Email (Marketing, Transactional)
Benefit Earn Rate
(a) SMS – 2 points per $1
(b) Voice – 2 points per $1
(c) Messaging – 5 points per $1
(d) Verification – 2 points per $1
(e) Web/AI/Bot Chat – 10 points per $1
Email – 2 points per $1
(g) Digital Marketing – 3 points per $1
(h) Video API – 3 points per $1
Short form disclaimer:
A business must be a Qantas
Business Rewards Member to earn Qantas Points for business. A one-off join fee
of $89.50 including GST normally applies, however this will be waived for
Chatti customers. Membership and Qantas Points are subject to Qantas Business Rewards
Terms and Conditions.
Qantas Points for business are offered under the Chatti Terms and Conditions.
Chatti customers will earn up to 10 Qantas Point(s) per $1 spent on Eligible
Products. Eligible Products are SMS, Text to Speech and Voice API Calls, Rich
Media and Social Messaging, Verification, Two-factor Authentication, Web/AI/Bot
Chat, Email (Marketing, Transactional), Digital Marketing and Video API. Any
claims in relation to Qantas Points under this offer must be made directly to
Chatti. Qantas Points will be credited to the Members' Business Rewards account
within 60 days of prepaid credit purchase date or invoice date for post-paid